Our goal at Kazuri Beads East is your complete satisfaction with your purchase. If you are not completely satisfied with your purchase, we will provide you with a prompt exchange or a full refund of the purchase price, minus shipping costs. Returned merchandise must be unopened, unused and in its original packaging. If item is cellophane wrapped, the wrapping must be in its original condition. Return or exchanges must be made within 21 days of purchase.

Please Note

• Refunds will be applied to the original payment method.
• Shipping & Handling cost will be paid by customer for bead exchanges.
• Bead Exchanges over $25.00 will require a $5.00 restock fee.

How do we protect your personal information?
Every step of the way, we will provide you with state-of-the-art encryption of all data transmitted between your computer and our secure site. Most browsers today utilize an encryption method called Secure Sockets Layer (SSL). SSL is software-based security protocol that encodes data before it travels over the Internet to us. At Kazuri Beads East, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.

Why do we collect information about you?
In order to process an order, we need to know your name, e-mail address, billing address, shipping address, credit card number, and expiration date. This information allows us to process and ship your order, while keeping you up to date of your order status via email.